Voice of reason
What Australians told us about our health system
For the second year running, a survey of over 1,000 Australians around the country were asked about their views on our health system, their understanding of the services offered in private and public hospitals, and how they viewed aspects like quality and performance. As in 2009, the survey conducted in 2010 confirmed that:
- Australians are concerned about the state of our hospital system and the quality and amount of health services on offer.
- Their single greatest concern is the length of hospital waiting lists.
- There is a higher level of satisfaction with private hospital performance across a number of dimensions including number of staff, range of treatment options and the overall care patients receive than that of public hospitals.
- The majority surveyed believe public hospitals would not cope if people left the private system (79%).
- They believe Australia needs both public and private hospitals (78%).
But the research also confirmed that there is a knowledge gap, although reduced from 2009, about the services provided by private hospitals. This Campaign aims to address that knowledge gap and inform patients and others in the community about the vital services private hospitals provide.
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